Business Role Fields

What it’s for: A description of this role’s responsibilities, the type of work it performs, and its position in the business.
What to include:
- Describe what this role does — the activities, decisions, and responsibilities it covers.
- Note the organisational context: which department or team typically holds this role.
- If the role’s responsibilities will change with the solution, describe the current state here and use Transition States to show the future state.
Example: "The Accounts Payable Clerk is responsible for receiving, validating, and coding supplier invoices for payment. They liaise with purchasing and the supplier to resolve discrepancies, and submit approved invoices to the Finance Manager for sign-off. Currently performs all steps manually using spreadsheets and email."

Relationship	What to link
Performs Business Process	Business Processes that this role actively carries out — the activities the role is the doer of
Manages Business Process	Business Processes that this role is responsible for — oversight, quality assurance, and escalation
Uses Application Role	Application Roles assigned to people in this Business Role; records the mapping between organisational function and system access
Uses Use Case	Use cases in which this role participates as an actor or user
Supports Business Requirement	Business Requirements that relate to or are justified by the existence of this role
Has Risk	Risks associated with this role — capability gaps, key-person dependencies, training needs
Has Assumption	Assumptions being made about this role (e.g., assumed to exist, assumed to have certain capabilities)
Has Issue	Known issues affecting this role (e.g., understaffed, unclear responsibilities)
Has FAQ	Frequently asked questions about this role and its responsibilities
Implements Business Reference	Policies, job descriptions, or regulatory requirements that define or constrain this role